Product Lead at StoryShare: Will Mitchell

By Phoebe Barker

Will Mitchell joined team StoryShare in 2016, when it was still 27partners, and has since been an instrumental part in the company rebrand, the launch of two communication and learning experience platforms, Connect and Learn, and is the go-to delivery man for clients including DLA Piper and Computacenter. When he’s not working, he’s enjoying the London food scene or challenging himself with numerous sporting activities, from basketball to golf.

Can you tell me a little bit about your role?

I work as the Product Lead for StoryShare. Essentially I am the bridge between clients and the StoryShare team. I work closely with our customers to understand their preferences, goals, demands and desires. This is the first step.

Then, as the bridge, I go back to the development team at StoryShare and help turn theoretical conversations into products with tangible results; achieved by addressing requirements, assigning realistic and strategic processes to work from, and deadlines to work to.

Team planning, communication and deadline management are imperative to the success of the role.

What do you enjoy most about your role?

Easy answer here – the variety! It’s my driving force. Working with a number of different clients on different projects means I have to be flexible and open-minded. Each day is different and I have to be reactive and on the ball the whole time, but I certainly never get bored.

Our team is always looking for new ways to improve. Being an agile company enables us to put new practices into effect quickly; everyday I’m learning.

How did you get to where you are now?

My University encouraged me to do a year in industry. This introduced me to the world of project delivery, and the incredible journey and rewards that come from working in a fast-paced environment with immovable deadlines and huge teams of people. I worked for the London Olympics in 2012 and that kickstarted my passion for this line of work.

I was lucky enough to find something I enjoyed, and following graduation I worked in various technical delivery roles, including the 2014 Glasgow Commonwealth games and the 2015 European games in Baku, Azerbaijan – which were both amazing experiences. If you want to broaden your horizons and are able to travel, I highly recommend it.

Wary of being typecast, I wanted to move away from big sporting events. This is what brought me to London, where in 2016 I joined 27partners, a small company with big plans. Flash-forward to 2019 and we’ve rebranded to StoryShare, secured private equity funding and have a refined focus and direction.

What one piece of advice would you give to your younger self?

Perhaps this is a bit cliché, but don’t put all your eggs in one basket.

Unless you’re really sure, give yourself options, listen to others, try everything and keep an open mind.

What do you love most about working at StoryShare?

The endless opportunities. Everyday there’s room for growth, development and experiences, offered to myself and the team both inside and outside of the office. From personal development plans to axe throwing socials – StoryShare has it covered!

It’s great to be able to get your voice heard.

StoryShare gives you a podium to speak your truth and make the changes you believe in. Having that influence is a huge responsibility, but it has pushed me to step up.

We’re always going on about employee engagement and the benefits of good internal communications, but it really is important to recognise and reward. Working for a company who really care about their people and respect and value their input makes the 9-5(ish!) easy. I’ve found the whole process extremely rewarding.


About StoryShare

StoryShare exists so employees can love their work.

StoryShare is a SaaS Communication and Learning Experience Platform optimised for mobile. The platform delivers ‘Netflix style’ communication and learning experiences to improve employee engagement and better equip people to do their jobs. The service can reach any employee, anytime, anywhere, on any device.

StoryShare is deployed at leading brands including Unilever, Accenture, Covestro, Renault and Upfield.